Exchange & Returns Policy
Return Policy: Our goal is to ensure you’re completely satisfied with your MYLAVIA products. That’s why we offer a 30-Day Satisfaction Guarantee on all bracelets or necklace purchased from https://mylavia-wonderland.com.You have 30 calendar days from receiving your order to return the bracelet(s) for a refund. Products must be returned in their original packaging, with tags attached, and show no signs of wear or usage. Upon receiving the returned item, we’ll issue a full refund to your original payment method.
Exchange Policy: You can only exchange the product once. If you are still not satisfied with the product after the exchange, you will be charged $10 for shipping and refund fee.
Items purchased outside of the United States are not eligible for exchange & returns due to customs issues.
Please email us with any questions you might have – we are here to help.
Email:mylavia@mylavia-wonderland.com.